A few things to know.
Useful information for prospective renters and residents.
How do I ask about a rental?
Open a listing and send a property inquiry. Include your preferred move-in timing and questions. Management will review your inquiry.
Does creating an account reserve a property?
No. Account registration and inquiries do not reserve a home, approve an application, or create a tenancy. Management will explain the next steps.
What are the rental requirements?
Ask management for the property-specific screening process, required documentation, deposits, pet policies, and lease terms. These details are not configured in this base version. Do not send Social Security numbers, bank details, or identity documents through the inquiry form.
How do I become an approved tenant?
Management assigns tenant access to your registered account after your lease is approved. You will then see your property, lease details, and resident documents.
How do rent payments work?
Approved tenants see a payment link when management adds one. Checkout takes place on the payment provider’s website. The portal shows a ledger maintained by management. Online payment confirmation is not automated in this base version.
How do I request maintenance?
Approved tenants submit requests inside the resident portal. Management reviews and updates them in the admin area. This portal is not monitored for emergencies.
How do I download my lease?
Sign in to your approved tenant account and open your documents. Your signed lease appears only after management uploads it.